The platform to own your conversations across all digital channels.

SMS API

Programmatically send and receive text messages. Interact with your customers globally using SMS and MMS Platform.

Voice API

Integrate voice calling within your applications. Make, receive, and control calls across the world programmatically.

Email API

One platform for all your email needs. Increase your competitive edge with reliable delivery, sender reputation management, and maximize inbox placement.

Make every conversation count using cloud-based campaign tracking, automated analytics, and real-time insights.

Real-time email, call, and text tracking, and optimized communications with your customers using our cloud-based business platform.

Align communications across promotional and transactional messages
Create a seamless experience with uniform template designs
Oversee all communications through global statistics and activity
Manage recipient preferences in one place and make it easier to comply with anti-spam and do-not-contact regulations
Have a single support team that knows your entire messaging capabilities in one platform

The best upgrade for your business

Seamlessly integrate the entire platform with existing CRM systems or use features as a standalone. Your customers and employees will love our white glove experience.

Webchat / SMS

Live chat ensures your ability to maintain customer satisfaction is never more than a chat window, call, or text message away.

Seamless

Modernize your communication with our API with deep integrations, payments, and ecommerce support.

Intelligence

Seamlessly integrate your business intelligence with our bots to help your customers find answers quickly.

Asynchronous

Offering asynchronous conversation to your customers let’s them engage with you when it’s convenient for them on the digital channels that matter to them the most.

Dynamic Choice

Give your users the choice to choose their preferred communication. We look at the communications journey as seamless. Users can easily be moved from Phone IVR to Text to Web in any order!

Powerful Tools

Agents are more efficient in their jobs. Intelligent features such as routing, sentiment analysis, and an adaptive response timer on SLAs deliver a better customer experience.

Engineered for high availability, extreme reliability and 99.95% uptime SLA. Privacy Shield and GDPR Compliance means any business can trust Smart Message with data privacy and security. Our globally distributed direct to carrier network and intelligent routing ensures highest delivery and lowest latency for your messages.

Flexible Pricing Models to Meet Your Needs

Pay As You Go

Transparent usage-based pricing, discounted from the start.

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Scale Discounts

Additional discounts with committed usage as you scale.

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